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Useful contacts

General enquiries about the Scheme

For general enquiries about the car, scooter or powered wheelchair Scheme, please contact:

By post
Motability Operations
City Gate House
22 Southwark Bridge Road
London
SE1 9HB

By phone
Telephone: 0300 456 4566 (Lines are open 8.30am - 5.30pm Monday to Friday), Minicom (textphone): 0845 675 0009

Please note: calls may be recorded and monitored to improve customer service.

Online
You can submit a general enquiry by using our form. 

General enquiries about Motability

For general enquiries about Motability and fundraising, please contact:

By post
Motability
Warwick House
Roydon Road
Harlow
Essex
CM19 5PX

By phone
Telephone: 01279 635999 (lines are open 8.45am - 5.15pm Monday to Friday), Minicom (textphone): 01279 632213
Fax: 01279 632000
Fundraising enquiries: 0845 166 8786 (our Supporter Careline is open 9am - 5.30pm Monday to Friday)
 

Customer enquiries

Car Scheme

If you are a car customer, visit the Car Scheme Customer Area for further contact details relating to your car or agreement:

Useful contacts for car customers
 

Scooter and Powered Wheelchair Scheme

If you are a scooter or powered wheelchair customer, visit the Scooter and Powered Wheelchair Scheme Customer Area for further contact details relating to your product or agreement:

Useful contacts for scooter and powered wheelchair customers
 

Press and media enquiries

If you are a journalist and have a media enquiry or would like to receive our latest press releases, please visit our press and media section:

Press and media enquiries


Other enquiries

If you want to update your contact details, send us feedback, make a complaint or report misuse, please use our email contact forms:

Contact us