WAV stands for Wheelchair Accessible Vehicle. This means you can travel in the vehicle while seat in your wheelchair

Leaving the Scheme

We'll be sorry to lose you, but we'll try to make leaving and getting your mobility allowance back as simple as possible.

Illustration of a woman and a man talking in a coffee shop with a mobility scooter next to them

Your MOT test

Your dealer should contact you roughly two months before the end of your lease to arrange the MOT test for your current car.

If this has not happened, please contact your managing dealer as soon as possible to book the test.

The cost of the test and any repairs needed due to general wear and tear are included as part of your lease.

If you live in Northern Ireland or the Isle of Man, you do not need to do this.


Giving your car or Wheelchair Accessible Vehicle (Wheelchair Accessible Vehicle) back

If, at the end of your current lease, you decide you do not want to lease another vehicle, you'll need to hand your old car or Wheelchair Accessible Vehicle back to your dealer or supplier.

Make sure you return everything including:

  • Documents
  • The manual
  • Keys (including any spare keys)
  • The charging unit

This could also include a key for locking wheel nuts, a tyre inflation kit, radio or key codes, remote controls, parcel shelves and additional seats.

If your vehicle has a multimedia or infotainment system, we recommend you restore this to its original factory settings to make sure any personal details are erased.

You can find information on this in the manufacturer's handbook, or you can ask your dealer to do this for you when you return the vehicle.

Your dealer will check your car and we'll decide whether you'll get a Good Condition Payment.

We’ll ask your allowance provider to reinstate your allowance. It could take six weeks from the end of your lease until you start to receive your allowance again.

If it takes longer than this, please contact our customer services team on 0300 456 4566 and we'll try to help.


The Good Condition Payment (GCP) and your allowance

Once the dealer or supplier has let us know you’ve returned your car or Wheelchair Accessible Vehicle in good condition, we’ll send you your Good Condition Payment (GCP).

We’ll ask your allowance provider to reinstate your allowance. It could take six weeks from the end of your lease until you receive your allowance again.

If it takes longer, please contact our customer services team on 0300 456 4566 and we’ll try to help.


If you have adaptations

You do not need to remove adaptations from your car when you hand it back, but if you want to, please arrange this with an adaptations installer.


If you have personalised number plates

If you want to keep these at the end of your lease, you'll need to arrange for them to be removed.

Learn more about personalised number plates


If you live in the Isle of Man

You'll need to check if your car tax expires before the end of your agreement. If it does, you'll need to re-tax your car on time.

If you have any questions about your tax exemption certificate, please contact the authority that issues your mobility allowance.

Related FAQs

How long is my lease and what do I do when it ends?

Leases generally run for three years from the date you got your car, or five years if you have a Wheelchair Accessible Vehicle (Wheelchair Accessible Vehicle).

Read more

I have six months left on my allowance, but my lease ends soon. What can I do?

You no longer need to have at least 12 months left on your allowance to apply for your next vehicle.

Read more

Can I get my car from a different dealer?

You can get a car from any manufacturer or dealer, as long as they’re Motability-accredited.

Read more

My new vehicle is not ready yet. What can I do?

We’ll extend your current lease so it matches the start of the your new one.

Read more

Is there an inspection at the end of my lease?

Yes – the dealer will take a brief description of your car’s condition when you hand it back.

Read more