Scooters and powered wheelchairs customer area
The Motability Scheme’s all-inclusive package aims to make getting around worry-free. The information in this section will help to answer any questions you have about your scooter or powered wheelchair and your lease agreement.
Your lease agreement
Whether you'd like to renew or end your lease agreement or find out more about stopped or expired allowances, you may find the following information useful.
We, together with RSA Motability (RSAM), provide insurance cover for all our products. RSAM manages the claims process for the Motability Scheme. Find out the key facts about your policy below.
Looking after your scooter or powered wheelchair
How and when to book a service
What to do if your scooter or wheelchair is damaged
Using a lock to keep your product safe
How and when to get replacements
Tips on what to check to make sure it operates well
Know the rules of the road when you’re out and about
Breakdown cover is provided for the whole of your lease by Motability Assist.