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From Friday 30 June until Wednesday 5 July, we will be completing planned system maintenance. Our Customer Services team will have limited system access at this time and may not be able to fully complete all requests. Find out more here.

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If the keys to your scooter or powered wheelchair are lost or stolen you'll need to register a claim with RSA Motability (RSAM) on 0800 294 0790. If you think someone has stolen your keys, you’ll need to give RSAM a crime reference number, which your local police will give you when you report it.

Please keep your keys safe as there may be a charge if you repeatedly need to make a claim for replacement keys.