Scooters and Powered Wheelchairs Customer Area
Motability’s all-inclusive package aims to make getting around worry-free. The information in this section will help to answer any questions you have about your scooter or powered wheelchair and your agreement.
Whether you'd like to renew or end your agreement or find out more about stopped or expired allowances, you may find the following information useful.
Your insurance cover is provided by RSA Motability (RSAM) who manages the claims process for Motability. Find out the key facts about your policy below.
Looking after your scooter or powered wheelchair
How and when to book a service
What to do if your scooter or wheelchair is damaged
Using a lock to keep your product safe
How and when to get replacements
Tips on what to check to make sure it operates well
Know the rules of the road when you’re out and about
Breakdown cover is provided for the whole of your Motability lease by Motability Assist.