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Call back request

Thinking of joining the Motability Scheme? Use our Call Back service and an Advisor will contact you.

If you are considering joining the Motability Scheme and receive either the Higher Rate Mobility Component (HRMC) of Disability Living Allowance, the Enhanced Rate of the Mobility Component of Personal Independence Payment (PIP), the War Pensioners' Mobility Supplement (WPMS) or the Armed Forces Independence Payment, our advisors can help talk through any questions you may have.

Simply register your details below and we will organise for a member of our Customer Services team to call you back within two working days, at a time that suits you.

If you are an existing customer and already have an agreement with us, please use our general enquiry form to post your query. Alternatively, you can call us on 0300 456 4566.

Call back request form

  1. About you
  2. Request your call back
  3. All done

Our preference would be to contact you by phone to respond personally to your query:

Please include your area code. Please be assured that we do not share your information with any third party.

Please be assured we will not share your information with any other organisations.

*Please enter either a Customer Reference Number (CRN) or a car registration number.

Your Customer Reference Number (CRN) is 8 digits long and can be found at the top of any letter you have received from Motability. If you don’t know your CRN, then please enter the registration number of your Motability vehicle in the next field.

Please enter your car registration in full without any spaces.

Please give as many details as possible.

  1. About you
  2. Request your call back
  3. All done