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  1. Can I report someone for misuse of the Motability Scheme?

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    Misuse of the Motability Scheme is something we take very seriously. We rely on the general public, customers, police, Department for Work and Pensions, and others to help us put a stop to it. Every report of misuse we receive is carefully assessed and, if proven, acted upon.

    Due to data protection laws, we can not share any action we may take against an individual with you, but that doesn't mean we are not taking action. Misuse can be reported using the misuse of the scheme form or, by calling our Customer Services team.

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