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Click on each of the links below to view a series of FAQs on a wide range of topics. You can also search the entire list of FAQs using the search field below.

Joining the Scheme

Finding a Motability dealer

Scooter and powered and wheelchair dealership

Wheelchair Accessible Vehicle suppliers

Already a customer

Customer magazine


How to get involved

One Big Day

One Big Day

What time does the event start and finish?

I have lost the invitation I received in the post, do I need it?

How much does it cost to get in?

Do I have to book tickets?

How do I know which cars will be on display at the event?

Can I bring my dog or pet?

Can I bring my own food and drink to the event?

Is there a quieter time to visit the events?

Can children come along to the event?

How accessible are the events?

Is their a High Dependency Unit (HDU) available at your events?

Are all the events held entirely indoors?

Are there cloakroom facilities I can use at your events?

Will there be food available to purchase at the events?

Is there public transport available to each of the events?

Are there quiet room facilities at the events?

Do I have to pay for parking?

I have a blue badge, can I get access to disabled parking spaces?

How do I know which cars are available to test drive at One Big Day?

Do I need to pre-book my test drive?

Can anyone take a test drive at the events?

Can I take my dog on a test drive?

I am a company or organisation and want to enquire about exhibiting at The Big Event or one Big Day, is this possible?