On Saturday 20 October we are completing planned system maintenance, therefore our Customer Services team will have limited system access and may not be able to fully complete all requests during this time. We are happy for you to call us, but you may find the answer to your question here or if your enquiry is about insurance or breakdown, please contact our Scheme partners directly.

  1. What is a VE103?

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    A VE103 is an authenticated proof of permission from Motability Operations Ltd to take the vehicle abroad. Every driver going abroad from the UK must, by law, carry the vehicle's registration document (V5C). An exception is made for vehicles on hire, where, rental companies, for obvious reasons, will not want the registration document to be carried in the car. In this circumstance, a vehicle on Hire certificate (VE103) must be carried instead. To request a VE103, you should contact the RAC on 0800 731 3310.

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