On Saturday 20 October we are completing planned system maintenance, therefore our Customer Services team will have limited system access and may not be able to fully complete all requests during this time. We are happy for you to call us, but you may find the answer to your question here or if your enquiry is about insurance or breakdown, please contact our Scheme partners directly.

  1. What is Personal Independence Payment (PIP)?

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    PIP is the new allowance which is gradually replacing Disability Living Allowance (DLA) for disabled people aged between 16 and 64. Like DLA, PIP has two components: a daily living component and a mobility component. Each component has two rates of payment: a ‘standard rate’ and an ‘enhanced rate’ which will be the same amount as the DLA. You can lease a Motability Scheme car, scooter or powered wheelchair by using the Enhanced Rate of the Mobility Component of PIP, similar to the Higher Rate Mobility Component of DLA.

    The Government started to replace DLA with PIP in April 2013 and in Northern Ireland in June 2016. It is expected to be complete by 2019.

    If you receive DLA, you will be invited to make a claim for PIP by the DWP (or the Department for Communities in Northern Ireland) at some point between now and 2019. Until that point, you do not need to do anything. However, when you receive the letter, it is important to respond to the invitation within the given timescales.
     

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