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Replacement products

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If your scooter or powered wheelchair cannot be driven because of an accident, repair or breakdown, where possible, your Motability dealer will aim to provide you with alternative transport while it is being fixed.

Replacements are subject to suitability and availability, but will include insurance at no extra cost. If you are left without your product for more than two weeks and a temporary replacement is not available you may be able to claim for loss of use benefits, excluding the first two weeks.