This website uses cookies so that we can provide you with the best user experience, by continuing to browse on the website you are agreeing to our cookie policy.


Please be advised that the Motability Scheme Autoglass number has changed. To arrange an appointment please call the new Glassline number 0300 037 9944. You can also book an online appointment.

  1. What happens if I feel I am not getting benefit from the car?

    Print this page
    Print this page

    If you feel you are not getting benefit from your car, ensure that you think carefully about how you will manage future mobility. Could anyone else drive the car for your benefit? You can have two permitted drivers as part of your lease as part of your lease agreement. You might find that you miss the worry-free motoring that the Motability Scheme provide. You can only cancel your lease agreement if you have extenuating circumstances with a valid reason. You may be asked to pay a fee of up to £250 and you will not be eligible for a Good Condition Bonus. If you would still like to discuss cancelling your lease agreement, please call our Customer Services team.

Back to FAQs