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From Friday 30 June until Wednesday 5 July, we will be completing planned system maintenance. Our Customer Services team will have limited system access at this time and may not be able to fully complete all requests. Find out more here.

  1. What is a PIN?

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    When you collect your vehicle you will need to enter your PIN, or 'Personal Identification Number' to confirm you accept the terms and conditions of your lease agreement. This unique number is sent to you along with your customer acceptance letter.

    Entry of the PIN is like an electronic signature so, with the exception of your dealer, it is essential that you do not let anyone else use it on your behalf. You should ask your dealer to show you around your new car to make sure you're happy with it before entering your PIN.

    What to do if you've lost your PIN.

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