How the Motability Scheme works

Simply exchange your mobility allowance for a worry-free mobility package, on either the Car Scheme or the Powered Wheelchair and Scooter Scheme.

CarCar Scheme includes:
• A new car every three years
• Full insurance
• Servicing, maintenance and repairs
• Road tax
• Tyres
• Breakdown cover
• 60,000 miles over three years
• Adaptations and wheelchair accessible vehicles are also available
Scooter
Powered Wheelchair and Scooter Scheme includes:
• A powered wheelchair or scooter
• Full insurance
• Servicing, maintenance and repairs
• Tyres and batteries
• Breakdown cover
• Free no obligation home demonstration

There’s also a hire purchase alternative for people who wish to own the car, wheelchair or scooter at the end of the agreement.

Getting on the road
The most popular option, chosen by over 95% of customers, is the contract hire of a new car. Customers choose a new car every three years with insurance, road tax, servicing, tyres and breakdown cover all included in a single monthly payment. For most Motability customers, a standard production car, including automatic models, is suitable for their needs. However, a wide range of adaptations, such as hand controls, and wheelchair accessible vehicles are also available.

Once their application has been accepted, the customer pays all, or part, of their allowance to Motability for the period of the contract hire or hire purchase agreement. Almost half of the customers on the Contract Hire Car Scheme simply transfer their allowance to Motability, for the period of the agreement, without any additional payment. However, on larger or more expensive models, an additional payment may be required.

Financial help
Motability may also be able to offer financial help to customers who would otherwise be unable to afford the mobility solution that they need. For example, to help towards the cost of the advance payment for a suitable car, adaptations, driving lessons or a wheelchair accessible vehicle.