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How it works

The Motability Scheme enables disabled people to lease a new car, scooter or powered wheelchair by exchanging their Government funded mobility allowance . If you receive either the Higher Rate Mobility Component of Disability Living Allowance (HRMC DLA), the Enhanced Rate of the Mobility Component of Personal Independence Payment (ERMC PIP) , the War Pensioners’ Mobility Supplement (WPMS) or the Armed Forces Independence Payment (AFIP) you may be eligible to join the Motability Scheme.

We provide the vehicle and the support you need so you can simply enjoy worry-free mobility. As part of our worry-free package, you can receive:

  • A new car, scooter or powered wheelchair every three years
  • Insurance from RSA Motability (RSAM)
  • Breakdown assistance
  • Servicing, maintenance and repairs
  • Adaptations, many at no extra cost

More about worry-free mobility
What our customers say about us
Are you eligible?

Once you’ve decided that the Motability Scheme is right for you, there are a few steps you can take to get a new car, scooter or powered wheelchair.

1 Choose your vehicle

When choosing a new vehicle, there is a lot to consider, including cost, suitability and fuel consumption. To make it easier to find a vehicle that best meets your needs, we’ve outlined a few key areas in the ‘Important things to consider’ section that may help you decide.

Important things to consider when choosing a car
Important things to consider when choosing a scooter or powered wheelchair

Financial help for car customers

If you need a specific car because of your disability and you are unable to afford the Advance Payment required, or if you need essential adaptations or a Wheelchair Accessible Vehicle (WAV) which can sometimes cost more, Motability may be able to provide financial help.

Financial help is only awarded towards the least expensive solution that meets your mobility needs and you should also expect to contribute as much as you can afford.

More about financial help
What are Advance Payments?
Adaptations and adjustments
Wheelchair Accessible Vehicles (WAVs)

2 Search for dealers

Once you’ve worked out what’s important to you in a vehicle, the next step is to visit a dealer. With nearly 5,000 dealerships offering Motability across the UK there’s bound to be one local to you. You can discuss your preferred options with a fully trained Motability specialist and arrange a test drive. Your dealer can also discuss whether optional extras or adaptations might help make driving easier or more comfortable.

If you’re a scooter or powered wheelchair customer, a specially trained dealer will be happy to come to your home with a selection of products for you to try. Alternatively, you can visit a dealer showroom to see a range of models.

Search online for dealers and cars
Search online for dealers and scooters and powered wheelchairs
 

3 Order your vehicle

Once you have decided which vehicle is right for you, your Motability specialist will complete your order with you using our simple online system. We will then send you an acceptance letter containing your Personal Identification Number (keep this safe as you need it to collect your vehicle). Before making your final decision it’s worth asking the dealer the expected delivery time for your new car as this can vary from model to model. It could take a few weeks, but please stay in touch with your dealer in case there are delays.

More about ordering a car
More about ordering a scooter or powered wheelchair

Watch our videos

Watch the full range of videos in our Car Scheme series

Watch our scooter and powered wheelchair video series