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Why join?

When you join Motability you get more than just the car, scooter or powered wheelchair of your choice, you get all the support and help you need to enjoy worry-free motoring.

Benefits of joining the Car Scheme

If you choose a car, all this is included:

A new car of your choice every three years

You get a brand new car every three years. We will contact you a few months before your lease expires, and if you decide to continue with Motability, you can choose a car for your next three year contract (provided you are still eligible).

How to get another car with the Motability scheme

Insurance

The worry-free package provides similar cover to what you would expect under a fully comprehensive insurance policy. You can still lease a car even if you don’t drive, you simply nominate two drivers who can drive on your behalf. And if you decide to leave Motability at a later stage, you can request a letter confirming your claims history to take to your new insurer.

More about insurance
More about named drivers

Servicing and maintenance
All of your regular service and maintenance is included and taken care of by your dealer. So you’ll have no unexpected repair bills with your Motability car.

More about servicing

Full breakdown assistance from RAC
The RAC Motability Assist helpline and roadside staff are specially trained to handle your calls and are available on 0800 73 111 73, 24 hours a day, 365 days a year. Assistance is provided for recovery, either at the roadside or at home.

More about breakdown assistance and cover

Annual car tax
We organise the tax disc and have it sent directly to your home (except in Northern Ireland and Isle of Man).

Replacement tyres fitted by Kwik Fit
For no extra cost Kwik Fit will replace tyres worn or damaged by normal use. They also provide a mobile service so your tyres can be replaced for no extra cost at your home or work.

More about tyres

Window and windscreen repair or replacement
Should anything happen to your windows or windscreen you can get them repaired or replaced at no extra cost.

More about windscreens and windows

60,000 mileage allowance over three years
You get 60,000 mileage allowance over three years with cars. However, if the total mileage is higher than the allowance when you return the car, there is a charge of 5p for every additional mile.

Many adaptations at no extra cost
If you need adaptations to make your car easier, safer or simply more comfortable to use, you’ll be pleased to know that many of the most popular ones are now available at no additional cost.

More about adaptations

A wide range of Wheelchair Accessible Vehicles (WAVs)
A WAV enables you to travel whilst seated in your wheelchair, as either a passenger or driver. There are around 500 WAVs available with Motability. WAVs come with a 100,000 mileage allowance on a five year lease. If you’re looking for an even more affordable or quicker way to lease a WAV, we also offer a Nearly New WAV option which can be leased for three years.

More about Wheelchair Accessible vehicles
All about Nearly New WAVs

Around 450 cars at no Advance Payment
Motability offers a huge range of cars to choose from, suiting all needs and budgets. There are currently around 450 cars that cost no more than your weekly allowance – over 150 of these cost less than your allowance, giving you money back to spend as you wish. You can increase your choice of cars even further by topping up your allowance with an upfront payment, or what we call an ‘Advance Payment.’

Payment and cost

What’s not included?

Although almost everything is included, please note you will be responsible for paying the following:

Fuel and consumables; such as screen wash
Optional extras not fitted as standard; such as leather seats
Adaptations; some need an additional payment
Insurance claims; there is a £75 minimum excess on any claim for loss or damage. This excess varies depending on the age and experience of the driver (full details can be obtained on application).
Fines; any parking or speeding fines are your responsibility
Theft of, or damage to, personal belongings; these include wheelchairs, coats or mobile phones (full details can be obtained on application).

Use of your car

As well as all the benefits on offer as part of our worry-free package, you’ll need to make sure you’re happy to lease a car within the Scheme’s terms and conditions.

More about Motability's terms and conditions

Benefits of joining the Powered Wheelchair and Scooter Scheme

If you are interested in a scooter or powered wheelchair, all this is included in your lease:

A new scooter or powered wheelchair of your choice every three years
With Motability you get a brand new scooter or powered wheelchair every three years. There are over 300 products to choose from, most of which cost less than your allowance, so there is bound to be one to suit your needs and budget.

Help from specialist dealers
We work with a nationwide network of dealers to ensure that no matter where you live in the UK, there are people who can visit you to discuss the products available, as well as provide servicing, maintenance and repairs throughout your lease. All our dealers have attended specialist training and are continually updated to ensure they know about all aspects of Motability.

Insurance from RSA Motability (RSAM)
You are covered in case of an accident, damage or theft of the product, with no excess to pay. The insurance also covers you against any damage caused by your scooter or powered wheelchair to other products, property or people.

More about insurance

Breakdown assistance from Motability Assist
Motability Assist will take you and your product back to your home address if you have an accident or breakdown during your day-to-day activities. If you are on holiday or away from home with your product and need assistance, Motability Assist will take you and your product back to your local accommodation.

Find out about breakdown cover

Servicing, maintenance and repairs
Call-outs and home collections can be arranged with your dealer.

Replacement tyres
There is no need to worry about punctures or damage to your tyres as they are repaired or replaced whenever there is a problem. If you are out and about when you get a puncture preventing you from being able to get home safely, our partners at Motability Assist will help get you, and your scooter or powered wheelchair home where you can arrange for your dealer to repair or mend the tyre for you.

Batteries
Your scooter will come with a battery as standard so all you have to do is remember to keep it charged. You dealer will be able to show you how to do this properly ensuring your battery lasts as long as possible and, if anything goes wrong with the battery through normal every day use, it will be replaced, free of charge.

Modifications
The majority of scooters and many powered wheelchairs come as standard from the manufacturer (except in cases of custom-built powered wheelchairs). If you need additional adaptations, speak to your dealer to discuss prices and details. All our scooters come with a weatherproof cover as standard, so your scooter stays dry – whatever the weather.

What’s not included?

There are some things that are not included:

Optional extras on the product that are not fitted as standard
More than three claims for lost or stolen keys
Any fines you may incur
Insurance cover for theft or damage to personal belongings such as coats, bags, mobile phones and money.

I don't need to rely on my parents for lifts and I can come and go as I please.

Aaron, Motability customer

Related to Why join?

More from Understanding the Scheme

Motability Schemes

Testimonials

What our customers say

Other users

What is the Motability worry-free package?

With Motability, there really is nothing to worry about as everything is taken care of. We provide the car and the support you need so you can simply enjoy worry-free motoring. Find out more about worry-free motoring on our websiteOpens in new window .

Motability's worry-free package includes:

Insurance from RSA Motability
Servicing & maintenance
Full RAC breakdown assistance
Annual car tax
Kwik Fit replacement tyres
Windscreen repair/replacement
60,000 mileage allowance over 3 years
(or 100,000 for WAV customers)
Many adaptations at no extra cost
A huge range of cars available
Peace of mind!

Can I get help towards the costs?

It may be possible for Motability to offer financial help towards the cost of the Advance Payment or adaptations. If you are interested in this, please contact our Customer Services team to discuss. Please note that any application will be means tested, and Motability will not fund 100% of the solution.

How do I apply for the Motability Scheme?

If you are eligible for the Scheme , all you need to do is visit some local Motability dealers and arrange an appointment with their Motability Specialist. With help from the friendly Motability Specialist at your local dealership, you can arrange test drives Will download a resource(PDF 140KB) and enjoy choosing a car that’s right for you . As part of your appointment, your dealer will take you through a Motability Suitability Questionnaire.

This is designed to make sure the car you’re considering, and Motability, is right for you. Once you have chosen a car, your dealer will complete the application for you online at the dealership. You’ll need to take your Letter of Entitlement, a recent utility bill, and the driving licences with the consent of any drivers to be insured. (If your proposed driver is unable to come with you to the dealership, they must complete the Driver Consent Form).

To download the Driver Consent Form or more information about ordering your car, visit the ordering your car page. Or search our car prices .

How much money do you take?

A huge range of cars are available to lease through Motability, simply by exchanging all or part of your Higher Rate Mobility Component of the Disability Living Allowance (£54.05 p/w) or the War Pensioners' Mobility Supplement (£60.40 p/w). This does not affect other benefits you may receive. Depending on your personal mobility needs, you may need to consider a car that requires an Advance Payment . We currently have over 450 cars available for no Advance Payment.

Use our Car Search to search current prices. Don't forget, when you lease a car with Motability, insurance, breakdown cover, servicing and maintenance, tyre and windscreen replacement are all included in the worry-free package . All you need to pay for is fuel and oil.

What is the War Pensioners' Mobility Supplement?

The War Pensioners' Mobility Supplement is provided by the Service Personnel and Veterans Agency, this allowance can be used to cover the cost of a Motability lease agreement. This is currently £61.75 per week (as of 10/04/2013).

I am a Motability customer – how does Personal Independence Payment affect me?

From 8 April 2013, the Government is introducing a new benefit called Personal Independence Payment (PIP) which will replace Disability Living Allowance (DLA) for disabled people aged between 16 and 64.

Motability customers currently use their DLA to pay for their vehicle leases. So, it is important that you are aware of the Government’s planned changes to disability benefits, which could affect your eligibility to use the Scheme.

Find out more about PIP

Am I eligible for the Motability Scheme?

To be eligible to lease through Motability, you must be in receipt of one of the following allowances:

Higher Rate Mobility Component of Disability Living Allowance
Enhanced Rate of the Mobility Component of Personal Independence Payment (PIP)
War Pensioners’ Mobility Supplement (WPMS)
Armed Forces Independence Payment (AFIP).

For a Contract Hire lease agreement, you will need at least 12 months remaining on your allowance at the time of application.

Where can I find out about current events?

Information about Motability events is available on our fundraising events area. You can also find details of exhibitions where you will be able to find more information about Motability.

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