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Toll road and congestion scheme charges across the UK

By Helen Dolphin

For most toll roads and congestion schemes in the UK, a concession is offered to disabled people provided they meet certain criteria set by the operators.

Clifton suspension bridge

In some cases, in order to qualify, an application has to be made in advance to the relevant bridge, tunnel or local authority. In other cases it is just a matter of presenting a valid Blue Badge to the toll operator. As every toll seems to have a different qualifying criteria and application process, it is always advisable to check what this is beforehand. Independent mobility consultant Helen Dolphin MBE has compiled a short summary of the majority of toll roads below, looking at the qualifying criteria and how to apply. Tolls where an application must be made in advance are marked with an asterisk *

 

 

Motorways

M6 Toll *

West MidlandsOpens in new window

Exemptions are available if you are a Blue Badge holder and in receipt of one of the following allowances:

  • Higher Rate Mobility Component of the Disability Living Allowance
  • Enhanced Rate Mobility Component of Personal Independence Payment
  • War Pensioners' Mobility Supplement
  • Armed Forces Independence Payment
  • Attendance Allowance

To receive the concession you will need to apply to Midland Expressway Limited to receive the M6 Mobility Exemption Pass as this must be shown.

For further information visit www.m6toll.co.uk/pricing/exemptions/Opens in new window

Dartford Crossing

A282 Trunk road Dartford, EssexOpens in new window

Disabled motorists may cross without charge if they are travelling in a vehicle which is exempt from Vehicle Excise Duty (VED). You do not need to register or present any documentation as your number plate will be picked up by automatic number plate recognition (ANPR) cameras. Please be aware that motorists who receive standard rate PIP, and therefore are eligible for a 50% reduction in road tax, are not exempt from any charges.

If you lease your vehicle through the Motability Scheme, your vehicle will be registered by us, unless you choose to pay tax privately. If you receive a penalty charge notice for your Scheme vehicle please contact the Customer Services team on 0300 456 4566 and we will rectify this with Dart Charge.

If you lease your vehicle through the Motability Scheme but it is unavailable and you are using a temporary hire car, contact us in advance and we will notify Dart Charge.

For more information visit www.gov.uk/dartford-crossing-fees-exemptions-penaltiesOpens in new window

Severn Bridges M4 and M48

Aust, South GloucestershireOpens in new window

Severn Beach, South GloucestershireOpens in new window

UK Blue Badge holders are exempt from the Severn bridge toll charges. To receive the concession you must present your Blue Badge at one of the manned toll booths. The toll collector will check that the badge holder is present and that the badge is valid.

Disabled Tax Exempt vehicles are eligible for an exempt crossing without a Blue Badge Holder being present if the vehicle’s original V5C Registration Certificate (logbook) can be produced. Alternatively, if the vehicle is leased through the Motability Scheme, you’ll be required to present both a photocopy of the vehicle’s V5C and the original certified letter supplied by the Motability Scheme (this is the cover letter you’ll receive when we post a copy of your V5C). Motability Scheme customers can request a copy of their V5C hereOpens in new window .

Drivers must attend a manned toll booth and present the documentation to the toll collector. Toll collectors will check the validity of the documentation, which will be scanned and returned. Once confirmed, drivers must wait for the barrier to raise before continuing their journey.

 

Bridges and tunnels on A roads

Humber Bridge *

Hull, YorkshireOpens in new window

Disabled tax exempt vehicles are eligible for a concession, however you will need to register your vehicle in advance using the application form and supplying photocopies of your V5C or your Motability Scheme lease agreement.

Once your application has been approved you will be issued with 20 vouchers, one being handed in for each journey made. The disabled person must be in the vehicle when an exemption voucher is used.

There is no limit on the number of tickets a person can have and further supplies are sent when the applicant submits a re-application form, sent out with each batch of tickets.

For more information please visit www.humberbridge.co.uk/toll_information/toll_concessions.phpOpens in new window

Tyne Tunnels *

Wallsend, Tyne and WearOpens in new window

UK Blue Badge holders are exempt from the Tyne Tunnels toll charges. To receive the concession you must send in a copy of both sides of your Blue Badge to receive a TT2 Disability Exemption Permit.

Disabled people who do not have a Blue Badge but have a Disabled Tax Exempt vehicle are also eligible for an exempt crossing. A copy of the vehicle’s V5C and a copy of your letter of entitlement (confirming entitlement to a higher rate mobility allowance from the DWP or Veteran’s UK) must be sent in to receive a TT2 Disability Exemption Permit. The permit is only valid for one year and must be presented when crossing.

For more information visit www.tt2.co.uk/tyne-tunnel-tolls/toll-exemption-permits.htmlOpens in new window

Tamar Bridge *

Plymouth, DevonOpens in new window

Exemptions are available if you are in receipt of one of the following:

  • Higher Rate Mobility Component of Disability Living Allowance (DLA)
  • Enhanced Rate Mobility Component of Personal Independence Payment (PIP)
  • War Pensioners' Mobility Supplement
  • Armed Forces Independence Payment
  • Registered blind
  • Disabled tax exempt vehicle

To receive the concession you will need to apply in advance for a Mobility Concession Smartcard.

For more information visit www.tamarcrossings.org.uk/index.aspx?articleid=49626Opens in new window

Mersey Tunnels – Queensway and Kingsway *

Birkenhead, LiverpoolOpens in new window

Wallasey, LiverpoolOpens in new window

Exemptions are available if you are a Blue Badge holder and in receipt of one of the following allowances:

  • Higher Rate Mobility Component of Disability Living Allowance
  • Enhanced Rate Mobility Component of Personal Independence Payment
  • War Pensioners' Mobility Supplement
  • Higher Rate of Attendance Allowance

To receive the concession you will need to apply in advance for the Mersey Tunnels Free Travel Concession.

For more information visit www.merseytunnels.co.uk/nossl/html/concessionary.phpOpens in new window

Dunham Bridge

Lincoln, LincolnshireOpens in new window

No concessions available

Cleddau Bridge *

Milford Haven, PembrokeshireOpens in new window

Exemptions are available if you are in receipt of one of the following:

  • Higher rate Mobility component of Disability Living allowance
  • Enhanced Rate Mobility Component of Personal Independence Payment
  • War Pensioners' Mobility Supplement
  • Registered blind

To receive the concession you will need to apply in advance for a supply of 50 tickets which you will need to hand over when you cross. One of the tickets will be stamped “reapplication”. This ticket should not be used for crossing but instead should be sent in when more tickets are required. Periodically you will be asked for updated paperwork to confirm your eligibility.

For more information visit http://www.pembrokeshire.gov.uk/content.asp?nav=838,2227&parent_directory_id=646&id=28788&languageOpens in new window

Itchen Bridge *

Southampton, HampshireOpens in new window

Exemptions are available if you are a Blue Badge holder and in receipt of one of the following allowances:

  • Higher Rate Mobility Component of Disability Living allowance
  • Enhanced Rate Mobility Component of Personal Independence Payment (with 8 points or above against the ‘moving around’ activity)
  • War Pensioners Mobility Supplement

To receive the concession you need to apply for a Smartcities card, send in a copy of both sides of your Blue Badge and proof that you receive one of the qualifying allowances.

For more information visit https://www.southampton.gov.uk/roads-parking/travel/smartcities-card/travel-disabled.aspxOpens in new window

 

Bridges on minor roads

Whitchurch Bridge *

Pangbourne, BerkshireOpens in new window

Concessions are available if your vehicle is registered in the disabled tax class and you are in receipt of one of the following benefits:

  • Higher Rate Mobility Component of Disability Living Allowance
  • Enhanced Rate Mobility Component of Personal Independence Payment
  • War Pensioners Mobility Supplement

To receive the “free” Bridge Card you will need to pre-register using either a form on the website or by obtaining a copy from the Toll Collectors.

The Company reserves the right to restrict this concession to disabled persons with a local address who need to use the Bridge on a regular basis. The card can only be used when the nominated disabled person is in the vehicle.

http://www.whitchurchbridge.com/rates.html#CashOpens in new window

Clifton Suspension Bridge *

BristolOpens in new window

There is only a concession for people with a 'BS' postcode in receipt of the Higher Rate Mobility Component of Disability Living Allowance or the Enhanced Rate Mobility Component of the Personal Independence Payment. To receive the concession applicants must apply in advance providing the relevant certification. The concessionary card gives access to unlimited crossings over a 12-month period. There is no concession for Blue Badge holders.

For more information visit http://www.cliftonbridge.org.uk/commute/disabled-concessionOpens in new window

Whitney on Wye Bridge

Whitney-On-Wye, HerefordOpens in new window

A 50% discount is offered to Blue Badge holders. However, the automated system cannot be programmed to do the concession so anyone wanting the discount needs to either contact the bridge in advance or sound your horn on arrival in normal working hours.

http://www.whitneybridge.co.uk/ Opens in new window

 

Other road charging schemes

London congestion charge

Disabled motorists may enter the congestion charge zone free of charge if they are travelling in a vehicle which is exempt from Vehicle Excise Duty (VED). You do not need to pre-register as your number plate will be picked up by automatic number plate recognition cameras.

You can also receive a concession if you are a Blue Badge holder by registering up to two cars that you travel in. To register you need to download the registration form and post it back with a £10 fee.

As soon as your letter of notification arrives you will be able to drive in the congestion zone free of charge.

If you lease your vehicle through the Motability Scheme but it is unavailable and you are using a temporary hire car, you will need to register this vehicle for temporary exemption with Transport for London (TFL). To arrange temporary exemption you can call TFL on 0343 222 2222, but please note this can take up to ten days so for short periods you may need to pay the charge.

For more information visit https://tfl.gov.uk/modes/driving/congestion-charge/discounts-and-exemptionsOpens in new window

Durham Road User Charge Zone *

Disabled motorists who have a Blue Badge may apply for exemption from the Road User Charge. Blue Badge holders may register up to two vehicles that they normally use to travel. This could be their vehicle, or one they travel in. Registered vehicles will be recognised by an automatic number plate recognition system as being exempt from the charge.

These vehicles will remain registered until expiry of the Blue Badge. It will be necessary to re-register upon receipt of the new Blue Badge. Applicants must provide a completed application form along with a copy of a valid Blue Badge.

For more information visit http://www.durham.gov.uk/article/3530/Durham-Road-User-Charge-Zone-congestion-charge-exemptionsOpens in new window

 

Please note, details included in the article are correct as of September 2016 but can be changed at any time by the relevant local authority.
 

Photo credit: Clifton Suspension Bridge: Adrian Scottow, FlickrOpens in new window