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Moving from Disability Living Allowance (DLA) to Personal Independence Payment (PIP)

I already have a vehicle on the Scheme

Can I still use the Scheme if I have PIP?

If you’re awarded the higher rate mobility part of PIP, you can continue leasing a vehicle on the Motability Scheme and nothing will change.

If your reassessment to PIP is not successful, you will not be able to lease a vehicle on the Motability Scheme anymore. We’ll help you return your vehicle and we’ll support you through this change.

How we’ll help

Do I need to wait until I’ve been reassessed for PIP before I can order my next vehicle?

You can order your next vehicle on the Scheme if you have at least 12 months left on your allowance and you're not currently being reassessed for PIP.

If you’re expecting to be reassessed for PIP, we recommend you wait before you order your next car.

If your current lease is coming to an end, call our Customer Services team on 0300 456 4566 and ask us about extending your lease until you've been reassessed.

Get your next car

I’m new to the Scheme

Do I need to wait until I’ve been reassessed for PIP before I can join the Scheme?

If you're looking to join the Scheme for the first time and you’re thinking of trading in a car you own, we recommend you wait until your PIP reassessment is finished first.

If you’ve started being reassessed, you’ll need to wait until you've had confirmation you've been awarded PIP before you order a vehicle, even if you have 12 months or more left on your allowance.

If you're awarded PIP, just let us know. You’ll need 12 months or more left on your allowance to join the Scheme.


If you do not get PIP after reassessment

If your reassessment from DLA to PIP is not successful, you will not be able to lease a vehicle on the Motability Scheme anymore. We’ll help you return your vehicle and we’ll support you through this change.

You’ll have eight weeks from when your allowance payments end to return your car.

You will not need to make any lease payments after your last DLA payment, and you might be able to get a pro-rata refund for your Advance Payment, if you made one.

We’ll write to you with all the information you need, including the transitional support package. We can also show you how much it might cost to buy your car.

If you're appealing a PIP reassessment and you're later awarded the higher rate mobility part of PIP, you might receive a backdated payment from the DWP. We’ll ask you to repay to us any outstanding lease payments for the time you still had a Scheme vehicle, if you want to re-join or stay on the Scheme.


How we’ll support you

If the DWP let us know you’re not eligible after reassessment, we’ll write to you about how to return your vehicle.

You’ll get a support package, as long as you return your car to the dealership in good condition and by the agreed date. Here’s what to expect.

If you joined the Scheme before 2013

If you return your vehicle within eight weeks*, you’ll get a transitional support payment of £2000.

Or you can choose to keep your vehicle for 26 weeks* and you’ll get a transitional support payment of £500.

If you joined the Scheme in 2013

If you return your vehicle within eight weeks*, you’ll get a transitional support payment of £1000.

Or you can choose to keep your vehicle for 26 weeks* and you’ll get a transitional support payment of £250.

If you joined the Scheme in 2014 or later

Up until 30 September 2022, you might be able to get a stopped allowance support payment of £1000, if you return the vehicle within eight weeks*.

Have a scooter or powered wheelchair? See how the support package can help.

You’ll also get

  • Financial support to fit the same adaptations to a non-Scheme vehicle, if you need these
  • Our staying mobile guide, which includes advice on buying a used car, information on insurance, maintenance and other mobility solutions
  • A full claims history letter and details for an insurance broker who might be able to give you can insurance quote. Email rsam.help@uk.rsagroup.com or call 0300 037 037 to ask for a copy of your letter

  • A fair market price for your car, if you want to buy it

We review this package regularly and we might make changes to it.


Find out more about PIP

Gov.uk

You can find more information about the DWP's plans for DLA and PIP on the Government's website.

If you live in the UK

If you live in Northern Ireland

Disability Rights UK

This is an independent charity. You can read its guide about claiming PIP and some factsheets.

Disability Rights UK

* All dates start from the day of your last DLA allowance payment. If you left the Scheme then re-joined after more than a year, we’ll consider you a new customer from the time you re-joined.

Illustration of a man with a hearing aid thinking about costs

Not sure if you’re eligible for the Scheme?

You can check right now – just answer a few questions.

Check if you’re eligible

Have a question?

Am I eligible to join the Motability Scheme?

To be eligible to join the Motability Scheme, you must receive one of these disability allowances:

- Enhanced Rate of the Mobility Component of Personal Independence Payment (PIP)
- Higher Rate Mobility Component of the Disability Living Allowance (DLA)
- Enhanced Rate of the Mobility Component of Adult Disability Payment (Scotland)
- Higher Rate Mobility Component of Child Disability Payment (Scotland)
- War Pensioners’ Mobility Supplement (WPMS)
- Armed Forces Independence Payment (AFIP)

You will need to have at least 12 months remaining on your allowance when you apply.

Find out more

What happens if my mobility allowance has been stopped?

If the Department for Work and Pensions (DWP) or Veterans UK decide you are no longer eligible for the mobility allowance, you are responsible for keeping us informed and we will need to make arrangements for the return of the car. You will only pay the cost of the lease until the car is returned. We may refund any Advance Payment on a pro-rata basis e.g. if the lease agreement ended after one year of a three year lease, two-thirds of the Advance Payment may be refunded.

Please also be aware that as part of the Government's plans to replace Disability Living Allowance (DLA) with Personal Independence Payment (PIP), some disabled people may not qualify for mobility support under PIP or may do so at a lower rate than they had under DLA. As a consequence, they may no longer be eligible for the Motability Scheme. Motability, the charity are offering a one-off transitional support package for these customers.

 

What happens if I am not awarded the Enhanced Rate of the Mobility Component (ERMC) of Personal Independence Payment (PIP)?

If the Department for Work and Pensions (DWP) decides you are not eligible for ERMC PIP, you will no longer be eligible to use the Motability Scheme. Unfortunately we can only supply cars to people who receive one of the relevant mobility allowances and cannot take payments directly from you.

Please notify our Customer Services team if you are no longer in receipt of an eligible allowance. We will write to you to let you know that your leasing agreement will end and we’ll support you through the process of handing your car back.

If you have not been awarded PIP following a DLA to PIP reassessment you may be eligible for a transition support package.

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