Website Terms and Conditions
By installing, accessing, registering or using any websites: motability.co.uk, myaccount.motabilityoperations.co.uk, activate.motabilityoperations.co.uk and id.motabilityoperations.co.uk (the “Website”), emails, newsletters, including any technologies or devices by which Motability Operations Limited makes any of the Websites available to you at home or on the move and any other digital properties (together, “Digital Services”) that reference these Website Terms and Conditions (“T&Cs”), you confirm that you have read, understood and agree to these T&Cs in their entirety. If you do not agree to these T&Cs, you must not use the Digital Services.
Company Information - Motability Operations Limited
The Websites and Digital Services are owned and operated by Motability Operations Limited (“Motability Operations”, “we”, “us” or “our”) a company registered in England and Wales (company registration number 1373876) whose registered office is at City Gate House, 22 Southwark Bridge Road, London SE1 9HB. Our registered VAT number is 927248604.
Motability Operations is authorised and regulated by the Financial Conduct Authority. You can confirm our registration on the Financial Services Register at the FCA’s website by referring to our reference number 735390, or by contacting the FCA on 0800 111 6787.
Your use of the Websites and Digital Services
You must read these T&Cs carefully, and we recommend that you print and keep a copy for your future reference.
You may only use the Websites and the Digital Services for lawful purposes, and you may not use them in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the Websites.
Subject to these T&Cs and only in accordance with these T&Cs, you are granted a personal, non-exclusive, non-transferable and revocable license to use the Website and the Digital Services solely for you own personal, non-commercial purposes or whatsoever.
You may not, without our prior written consent, copy, reproduce, crawl, frame, republish, download, print, post, distribute, re-post, broadcast, record, transmit, edit, communicate to the public, link to, deep-link into, or distribute in any way the web pages or materials on the Websites, the Digital Services or the computer codes or elements comprising the Websites and the Digital Services other than solely for your own personal or internal business use.
Privacy and cookies policy
Ownership of Rights
Trademarks, service marks, trading names, logos and all graphical elements, the looks and feel appearing of the Digital Services, whether registered or unregistered, including copyright and other intellectual property rights, in and to the Websites and Digital Services are distinctive and protected trademarks or trade dress, owned by or licensed to Motability Operations.
Your use of the Websites and/or the Digital Services and their contents grants no rights to you in relation to our intellectual property rights, or that of third parties, in the Websites or the Digital Services. You are permitted to print or download content for your own personal use only. You must not use any material on the Websites or the Digital Services for any commercial purpose or any other website, unless prior written permission has been sought.
Accuracy of content
To the extent permitted by applicable law, Motability Operations disclaims all representations and warranties, express or implied, that content or information displayed in or on the Websites and/or the Digital Services is accurate, complete, up-to-date and/or does not infringe the rights of any third party.
The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of Motability Operations or any of its group companies.
Damage to your computer or other device
Motability Operations uses reasonable efforts to ensure that the Websites and the Digital services are free from viruses and other malicious or harmful content. However, we cannot guarantee that your use of the Websites (including any content on it or any website accessible from it) and/or the Digital Services will not cause damage to your computer or other device. It is your responsibility to ensure that you have the right equipment (including antivirus software) to use the Websites and the Digital Services safely and to screen out anything that may damage or harm your computer or other devices. Except where required by applicable law, Motability Operations shall not be liable to any person for any loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via the Websites and/or the Digital Services.
Links to other websites
We have placed links on the Websites and the Digital Services to other websites we think you may want to visit. We do not vet these websites and do not have any control over their contents. Except where required by applicable law, Motability Operations cannot accept any liability in respect of the use of these websites.
Limitation on Motability Operations’ liability
Motability Operations shall not be liable for any direct or indirect lost profits or business damage (including loss of opportunity), special, indirect, consequential, exemplary or incidental damages, including lost data, personal injury, or property damage related to or arising out of or in connection with the use of the Website and/or Digital Services.
Provision of the Website and Digital Services “as is”
The Website and Digital Services may include inaccuracies or errors. Motability Operations provides the Website and Digital Services "as is" and without warranties of any kind either expressed or implied. Motability Operations disclaims all warranties of suitability and fitness for a particular purpose. Motability Operations does not warrant or make any representation that the Website and/or the Digital Services will be accurate, reliable, uninterrupted or error-free, that defects will be corrected, or that the Website and/or the Digital Services are free of viruses or other harmful components. You assume total responsibility related to your use of the Website and Digital Services. Neither we nor any other person or organisation involved in producing or delivering the Website and Digital Services are responsible for, nor shall be liable (to the fullest extent permitted by law) for, any damage to or viruses that may infect your computer equipment or other property as a result of you accessing, using or browsing the site or downloading any content from the Website and/or the Digital Services. Your sole remedy against Motability Operations for dissatisfaction with the online services is to stop using them. This limitation of relief is a part of the bargain between you and us.
If you enter any prize promotions featured on the Website and/or the Digital Services, separate terms and conditions will apply for the prize promotion.
If you have any questions about the practices of the Websites and/or the Digital Services, or your dealings with the Websites you should contact the Website’s administrator at: email@example.com. If you have any questions about your online account, you should contact the account administrator at: firstname.lastname@example.org.
Updating these T&Cs
Motability Operations may update these T&Cs at any time and at its sole discretion. Motability Operations will notify any change of these T&Cs by posting the new T&Cs on the Website. Motability Operations strongly advise you to regularly check the Website. If you do not agree with the changes you must immediately stop using the Website and the Digital Services.
Governing law and jurisdiction
The T&Cs and your use of the Websites and Digital Services are governed by and construed in accordance with the laws of England and Wales and any disputes will be decided exclusively by the Courts of England and Wales.
Last updated July 2022