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Website Terms and Conditions

This website is owned and operated by Motability Operations Limited (Motability Operations) a company registered in England and Wales (company registration number 1373876) whose registered office is at City Gate House, 22 Southwark Bridge Road, London SE1 9HB. Our registered VAT number is 927248604.

Motability Operations is authorised and regulated by the Financial Conduct Authority. You can confirm our registration on the Financial Services Register at the FCA’s website by referring to our reference number 735390, or by contacting the FCA on 0800 111 6787.

The Terms and Conditions apply to your use of the Motability Operations websites at motability.co.uk, myaccount.motabilityoperations.co.uk, activate.motabilityoperations.co.uk or id.motabilityoperations.co.uk (the "Website"). The Terms and Conditions apply regardless of how you access the Website, including any technologies or devices by which Motability Operations makes the Website available to you at home or on the move. You must read these Terms and Conditions carefully, and we recommend that you print and keep a copy for your future reference. By accessing, browsing, using or registering with the Website, you confirm that you have read, understood and agree to these Terms and Conditions in their entirety. If you do not agree to these Terms and Conditions in their entirety, please do not use this Website.

All legal notices on this Website which relate to your use of the Website together with our Privacy Notice and Cookie Policy govern your use of this Website.

Your use of this website

You may only use this Website for lawful purposes and you may not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the Website.

You may not, without our prior written consent, copy, reproduce, crawl, frame, republish, download, print, post, distribute, re-post, broadcast, record, transmit, edit, communicate to the public, link to, deep-link into, or distribute in any way the web pages or materials on the Website or the computer codes or elements comprising the Website other than solely for your own personal or internal business use. You may not use the content of the Website for any commercial purposes whatsoever.

Ownership of Rights

All rights, including copyright and other intellectual property rights, in and to this Website are owned by or licensed to Motability Operations.

Your use of the Website and its contents grants no rights to you in relation to our intellectual property rights, or that of third parties, in the Website or its contents. You are permitted to print or download content for your own personal use only. You must not use any material on the website for any commercial purpose or any other website, unless prior written permission has been sought.

Accuracy of content

To the extent permitted by applicable law, Motability Operations disclaims all representations and warranties, express or implied, that content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party.

The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of Motability Operations or any of its group companies.

Damage to your computer or other device

Motability Operations uses reasonable efforts to ensure that this Website is free from viruses and other malicious or harmful content. However, we cannot guarantee that your use of this Website (including any content on it or any website accessible from it) will not cause damage to your computer or other device. It is your responsibility to ensure that you have the right equipment (including antivirus software) to use the Website safely and to screen out anything that may damage or harm your computer or other device. Except where required by applicable law, Motability Operations shall not be liable to any person for any loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via the Website.

Links to other websites

We have placed links on this Website to other websites we think you may want to visit. We do not vet these websites and do not have any control over their contents. Except where required by applicable law, Motability Operations cannot accept any liability in respect of the use of these websites.

Contacting us

If you have any questions about the practices of this website, or your dealings with this website you should contact the website administrator at: . If you have any questions about your online account, you should contact the account administrator at:

Governing law and jurisdiction

The terms and your use of this website are governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the Courts of England and Wales.