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Who to contact and how
Most requests, questions or complaints are best dealt with by the area most closely involved, so please contact the relevant service provider directly first.
You'll see who to contact in the options below.
Complaints are best dealt with by the area most closely involved first, so please contact the relevant service provider directly.
You can contact the Motability customer services team on: 0300 456 4566. You can also talk to us on Live Chat, the green live chat button will show on the right hand side when one of our team is available, just click the button to start.
Our usual opening hours are Monday to Friday from 8am to 7pm, and on Saturday from 9am to 5pm.
If your call is not urgent, we recommend calling during our quieter times, Tuesday to Friday 10am to 12pm and 3pm to 7pm.
You can also reach us online: fill out one of our online contact forms.
Or speak to us through a British Sign Language (BSL) interpreter.