Adaptations installer
Your installer can talk to you about adaptations and help you choose what’s right for you.
On average, our car customers rate their satisfaction with the Scheme as 9.1 out of 10
Ipsos interviewed 12,930 Motability Scheme Car and WAVWheelchair Accessible Vehicle customers online between 1 October 2025 and 21 September 2026. Data has been weighted to the profile of all Motability Scheme customers.
Get to know your specialist team
Adaptations installers and vehicle dealers work together to help you find the right vehicle and adaptations. It's important for you to know what they each do and how the service they give is different.
Your adaptations installer
- Matches your adaptation needs to appropriate and affordable vehicles
- Helps you find the right vehicle for you and your adaptations
- Installs your adaptations and shows you how to get the best out of them
- Orders your adaptations for you, and manages order updates with your dealer
- Supports you with routine servicing and maintenance, when you need it
Your dealer
- Shows you suitable vehicles so you can get a feel for what’s comfortable
- Helps you choose an adaptations installer
- Makes sure everything is OK with your vehicle, when it arrives
- Works with your adaptations installer to get your adaptations installed
- Arranges to give you your newly-adapted vehicle at a time that suits you