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Get your car

You can pick it up from your local dealer. Once you’re happy with it, you can drive it away.

When the big day arrives

Once your car’s ready, you can pick it up from your dealer. You need to be there – your nominated driver cannot pick it up for you. Give the dealer a call about a week before to check it’s ready.

Remember – if you need to pay an Advance Payment, you’ll pay that on the day you pick your car up. If it’s a cheque, you’ll need to hand it to them seven days before, so it has time to clear.

You also need your PIN. If you’ve lost your letter, you can see your PIN in your online account. If you do not have an account, you can call our customer service team to get your PIN.

A few final checks

  • Your lease begins as soon as you enter your PIN – look over your car and make sure you’re happy with it first, as entering your PIN signs your contract
  • Make sure the dealer gives you a tour of your car and explains how the features work
  • Check there is not any damage
  • Check your name, if you’re driving the car, and any named drivers are on your new insurance cover note
  • Give your dealer your contact details, so they can send you service reminders
A group of women sitting inside a car
Illustration of a woman with a walking stick looking lovingly at and taking a photo of a WAV

Enjoy your car

Once you’re happy enter your PIN, pick up your keys, then drive it away and enjoy your freedom.

Speak to a dealer

You can start applying online. Then visit a Motability Scheme dealer and they’ll order your car for you.

Find a dealer

What you’ll get in our worry‑free package

Insurance cover

Insurance cover

We’ll arrange your insurance. You can add up to three named drivers and can change these at any time.

Servicing

Servicing and MOT

We’ll cover your regular services and routine repairs, to keep your vehicle running perfectly.

Breakdown cover

Breakdown cover

We'll give you RAC cover, so you can travel with complete peace of mind.