Get your car

You can pick it up from your local dealer. Once you’re happy with it, you can drive it away.

When the big day arrives

Once your car’s ready, you can pick it up from your dealer. You need to be there – your nominated driver cannot pick it up for you. Give the dealer a call about a week before to check it’s ready.

Remember – if you need to pay an Advance Payment, you’ll pay that on the day you pick your car up. If it’s a cheque, you’ll need to hand it to them seven days before, so it has time to clear.

You also need your PIN. If you’ve lost your letter, you can see your PIN in your online account. If you do not have an account, you can call our customer service team to get your PIN.

A few final checks

Your lease begins as soon as you enter your PIN – look over your car and make sure you’re happy with it first, as entering your PIN signs your contract
Make sure the dealer gives you a tour of your car and explains how the features work
Check there is not any damage
Check your name, if you’re driving the car, and any named drivers are on your new insurance cover note
Give your dealer your contact details, so they can send you service reminders