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Home visit and test drives

Once you’ve chosen a product, your dealer will arrange for you to test drive different makes and models to see which one best suits your needs.

The test drive is to understand what a normal trip or day would be for you. And where you’re going to store and charge that product, because that really helps them narrow down what the right solution is."

Jim Wood, Relations Manager for scooters and powered wheelchairs

Home visits

When you’ve decided on the scooter or powered wheelchair that you think you might want, the next step is to speak to a dealer. They’ll talk you through everything.

They’ll then bring a few products to your home that they think are most suitable. You’ll be able to test drive these in and around your home to see which you’re most comfortable using.

Did you know that you can visit a dealer showroom to test drive different makes and models instead? Contact your dealer to arrange a visit.

Illustration of a man in a wheelchair shaking hands with a woman holding a clipboard

"All dealers offer a free, no obligation assessment at your home."

Our customer service team

Getting the right product

It’s important to test drive different products to see which one you are most comfortable using.

Make the most of your test drives

Take your time and try out different products. Ask any questions you can think of, as your dealer is happy to help. If you think of any questions later on, you can always contact your dealer.

Things to check

  • Are you comfortable in the seat?
  • Can you comfortably reach all the controls?
  •  Can you reach and grip the steering column?
  • Is it easy to understand and use?
  • Is there enough space around your legs?
  • Can you get on and off easily?
  • Can you drive on and off higher kerbs?
  • Does it fit within your home or boot?
  • Are there steep hills on a typical journey?
  • Do you need adjustments?

Speak to a dealer

It’s important to talk to a dealer when you’re ready, to check if your choice suits you. A dealer will arrange test drives and place your order.

Find a dealer

What you’ll get in our worry‑free package

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Insurance cover

We’ll arrange this for you.

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Servicing and maintenance

We’ll cover your regular services and routine repairs, to keep your product running perfectly.

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Breakdown cover

We’ll give you Motability Assist cover, so you can travel with peace of mind.

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Continued support

Call your dealer and they’ll be happy to help.