What’s changed
Orders placed on or after 1 July 2026 will include:
- 30,000 miles for a three-year lease
- 50,000 miles for a new WAVWheelchair Accessible Vehicle five-year lease
What this means for you
If you already have a lease, nothing changes right now.
- Your mileage allowance will not change on your current lease
- These changes only apply to new orders placed on or after 1 July 2026
Why mileage matters
Mileage is one of the biggest factors in the cost of running the Scheme.
When we know how many miles a vehicle will travel, we can plan costs more accurately.
Our aim is to:
- Keep the Scheme affordable
- Make sure support is fair for all customers
- Protect the Scheme for years to come
Hear from Clare, our Chief Asset Risk Officer, as she explains how this helps limit the impact of tax changes on pricing.
If you need more mileageIf you need to drive more than the allowance, you can pay for extra mileage.
For orders placed on or after 1 July 2026, excess mileage will be charged at:
- 25p per mile including standard rate VAT
- 21p per mile if your lease benefits from VAT relief
This cost covers the:
- Additional distance driven
- Insurance for those extra miles
Support for customers with higher mileage needs
We know that every customer's circumstances are different. For many customers, the standard mileage allowance should provide enough flexibility for everyday journeys. But we also know that some customers need to travel much further because of healthcare, education or employment.
We are developing support to help with the cost of additional mileage for customers whose travel for these reasons is significantly higher than the standard mileage allowance is designed to cover.
We're currently finalising the way customers will apply for this support to make sure requests are assessed fairly and consistently.
Support isn't automatically available, we'll consider each request individually and the outcome will depend on your individual circumstances, the journeys you need to make and the supporting information available.
We'll publish the full details, including how to apply and when customers can request support, on 8 July 2026.
What types of journeys can we consider?
If you're likely to exceed your mileage allowance because much of your travel is for healthcare, education or employment, we may be able to help.
We’ll consider journeys such as:
Healthcare
- Hospital and GP appointments
- Specialist treatment
- Other essential healthcare or support services
Education
- Travel to your own education or training
- Taking your children to and from school
Employment
Travel for holidays or leisure activities will not be included when we assess requests for additional support.
What happens next?
From 8 July 2026, we'll publish:
- Who can apply
- How to request support
- What supporting information we may ask for
- How we'll assess requests
- The support available if your request is approved
- What to do if your circumstances change during your lease
- How to ask us to review a decision if you disagree with the outcome
If you're considering ordering a vehicle and think your travel needs may be higher than the standard mileage allowance, you may wish to wait until we've published the full information on 8 July before making your decision.
If your lease is due to end before 8 July, please call us to discuss your options.
If you’re joining the Scheme and think your travel may exceed the standard mileage allowance, you may wish to wait until we've published the full information on 8 July before placing your order.
Talking to us before your lease starts means we can discuss what support may be available and help you decide whether the Scheme meets your travel needs.