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You will not get a no-claims bonus, because we own the vehicle.
Our insurance provider might give you a claims history letter to show any claims you or your other drivers have made.
You should be able to ask for this in your Motability Scheme online account, or you can call them on 0300 037 3737.
Contact our insurance provider, Direct Line Motability (DLM), to register a claim. You can do this in your Motability Scheme online account.
You can see excess payments quotes in your terms and conditions.
If it's not your fault, you're entitled to legal expenses cover.
You might qualify if you’ve been without your vehicle and a replacement.
We’ll support you with replacement travel if your vehicle has been ‘written off’. You’ll need to find, apply for and get your next vehicle within three months.
