How do I make an insurance claim? | Motability Scheme

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  1. How do I make an insurance claim?

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    If you need to make an insurance claim, because you have been involved in an accident on your powered wheelchair or scooter, you will need to call RSAM on 0800 294 0790 and they will arrange for any necessary repairs to be completed.

    Or if your scooter or powered wheelchair has been stolen, you will need to report this to the police, and get a crime reference number from them. Once you have done this, please call RSAM on 0800 294 0790 to inform them it has been stolen, giving them the crime reference number.

    RSAM will also ask you to provide your customer reference number, the date, time and circumstances of the incident, as well as other details specific to your claim.

    More details can be found on the RSAM website

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