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From Friday 30 June until Wednesday 5 July, we will be completing planned system maintenance. Our Customer Services team will have limited system access at this time and may not be able to fully complete all requests. Find out more here.

  1. Who do I need to tell when I move house?

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    Please inform us if you change address or contact details especially if you are moving house. Not only will this stop us sending post to your old address, but if all your details don't match you will experience a delay when you come to place an application for a new car. If you would like to change your details now, you can use the update your details form. Please bear in mind that only customers or nominees can update details.

    If you are changing your details, don't forget that you will also need to inform the The Department for Work and Pensions or Veterans UK, the DVLA and your Motability dealer through the Find a Dealer tool.

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