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We are currently completing planned system maintenance and our Customer Services call centre will be closed on Saturday 18 November. We will be open again as normal on Monday 20 November. You may find the answer to your question here or if your enquiry is about insurance or breakdown, please contact our Scheme partners directly.

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Charitable grants

Motability is a national charity, registered in England and Wales (No 299745) which can provide Charitable Grants to Scheme customers who would otherwise struggle to afford the mobility solution they need.

Motability considers every enquiry and application for help individually and takes into account a wide range of factors, including, but not limited to:

  • Your disability or impairment and how it impacts your mobility
  • Your household circumstances
  • Any equipment you need to regularly travel with
  • Your financial means

Motability will not always be able to provide you with all the help you would like, but will endeavor to help you manage your mobility needs.

If you already have a Scheme vehicle that meets your needs, they will discuss with you the possibility of keeping your vehicle by extending the length of your current lease.

Visit the Motability website