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We are currently completing planned system maintenance and our Customer Services call centre will be closed on Saturday 18 November. We will be open again as normal on Monday 20 November. You may find the answer to your question here or if your enquiry is about insurance or breakdown, please contact our Scheme partners directly.

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What's included

With the Motability Scheme you can simply exchange all, or part of your mobility allowance, to lease a brand new car, Wheelchair Accessible Vehicle (WAV), scooter or powered wheelchair.

Whatever lease you pick - the price always includes...

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Insurance cover from RSA Motability

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Servicing and maintenance

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A range of adaptations where needed

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Up to two named drivers for cars and WAVs


  • Tyre repair and replacement, windscreen repair, MOTs and road tax
  • 60,000 mileage allowance over three years, or 100,000 over five years for WAVs
  • Battery replacement for scooters at no extra cost
  • Support from our dedicated UK based Customer Services team (who were recently voted best in the UK)