Ask Helen
Helen Dolphin MBE is an independent mobility consultant and writes and reports on a variety of disability and mobility related topics. Helen has been a Motability Scheme customer for 20 years and in our new series, 'Ask Helen' will be using her expertise and knowledge to answer your questions.
Watch Helen answer your questions on accessibility at home, including which adaptations she uses at home and in the office.
Helen Asks
In the 'Helen Asks' videos, Helen interviews experts from the Motability Scheme to get the answers to your Scheme specific questions.
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Helen Asks Yoana
Helen asks Yoana your questions on cars. The pair discuss automatics and Advance Payments.
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Helen Asks Graham
Helen and Graham answer customers questions on WAVs, including tie-downs, electric WAVs and the WAV familiarisation check.
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Helen Asks Hani
Helen talks to Hani to find out the answers to the most commonly asked questions from Scheme customers.
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Helen Asks Jim
Helen asks Jim to answer your most pressing questions on scooters and powered wheelchairs.
Ask Helen
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Helen talks about her assistance dog, the changes she’s seen in prosthetics and how she adapts her clothing.
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Scheme customer Helen explains how she chooses a new car, revealing her consideration process and the importance of a test drive.
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Helen answers your questions on qualifying for a Blue Badge and parking concerns.
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In this video, Helen answers your questions on travelling, especially travelling with mobility aids such as powered wheelchairs.
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Helen discusses the adaptations she uses while driving, new hand controls and the benefits of a driving assessment.
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In this video, blue badge expert Helen discusses Blue Badge eligibility and how to apply, as well as radar keys.