On Saturday 20 October we are completing planned system maintenance, therefore our Customer Services team will have limited system access and may not be able to fully complete all requests during this time. We are happy for you to call us, but you may find the answer to your question here or if your enquiry is about insurance or breakdown, please contact our Scheme partners directly.

  1. Do I get any 'no claims' bonus at the end of my lease?

    Print this page
    Print this page

    As the car is owned by Motability Operations Ltd you will not accrue any personal no-claims bonus.

    Any personal no-claims history held before joining the Scheme may no longer be accepted by insurers if you leave the Scheme. Some insurance companies may honour previous personal no claims history, but this is usually only for a period of up to 2 or 3 years.

    If you leave the Scheme, RSA Motability (RSAM) may be able to provide a claims history letter which details any claims made by you and your nominated drivers along with the period of time you have had claims free driving. Many insurance companies will accept this a proof of your claims history. You can request a claims history letter by calling RSAM on 0300 037 3737.

Back to FAQs