WAV stands for Wheelchair Accessible Vehicle. This means you can travel in the vehicle while seat in your wheelchair

Can I use web messenger?

Yes, when our advisors are available, you’ll see a button pop up on our contact page.

If this does not appear, our advisors might not be available right now.

Instead, you can search our FAQs or explore our contact page to see other ways you can contact us.


See our contact page 
See our FAQs 

Related FAQs

Who do I tell when I'm moving home?

Please let us know if your address or contact details change.

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Will you ever call me?

There might be times when we need to call you.

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How do I add a nominee?

You can use our form to add a new ‘nominee’ to your account, so we can speak to them on your behalf.

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