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  1. Home
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  4. You are here:What if I am injured in an accident?

COVID-19 update: Our Customer Services team are working from home, if you need to call please bear with us as we have reduced capacity to take your calls. For the latest information, including how restrictions are affecting our dealerships, please see our updated COVID-19 FAQs.

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    What if I am injured in an accident?

    If you are injured in an accident, please contact RSA Motability to discuss. If the accident was not your fault, they will explain that you have Legal Expenses cover and they will instruct a solicitor on your behalf (at no cost to yourself) to deal with an injury claim for compensation.

    Find RSA Motability contact details

    Find out what your RSA Motability insurance policy covers

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Claims

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  • How do I make an insurance claim? 
  • Do I need to notify Motability Operations of my claim? 
  • I've been involved in an accident, what should I do? 
  • What excess do I have to pay if I have an accident? 
  • My car has been stolen, what should I do? 

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The Scheme is operated by Motability Operations Ltd, under contract to Motability, a registered Charity. Motability Operations Limited is authorised and regulated by the Financial Conduct Authority under reference number 735390. Please see our Terms and Conditions for more information.

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