Print this page

Request to rejoin the Scheme

If you are making a request to join the Scheme and/or are providing further information following an action or decision, please complete the form below.

Motability’s Customer Support and Oversight Team can consider a request to join the Scheme if you are requesting to be permitted to take an agreement on the Scheme (this applies whether you are a new customer, or you are looking to return to the Scheme following a previous termination).

If you wish to submit a request to join the Scheme to the team, please complete and submit the below form. The circumstances of your case will be examined and the team will advise you of its decision as quickly as possible.

Your details
Your appeal
All done

Skip this field

* Required - Title

* Required - First name

* Required - Surname

* House name or number

Postcode

Address line 1

Address line 2

Address line 3

Town

County

Postcode

Our preference would be to contact you by phone to respond personally to your query:

We will not share your details with third parties for marketing purposes.

* Required - Telephone number

Mobile phone number

By giving us your email we may also use this to contact you:

We will not share your details with third parties for marketing purposes.

Confirm Email

* Required - What best describes your relationship with the Motability Scheme?

*Please enter either a Customer Reference Number (CRN) or a car registration number.

Your Customer Reference Number (CRN) is 8 digits long and can be found at the top of any letter you have received from Motability. If you don’t know your CRN, then please enter the registration number of your Motability vehicle in the next field.

Customer Reference Number (CRN)

Please enter your car registration in full without any spaces.

Car registration

I am appealing because:

Please give as many details as possible.

* Required - Please provide information about your appeal.

Your details
Your appeal
All done