Update your details
Car and WAV customers
You can use your Motability Scheme online account to update your address, phone number or email.
Scooter and powered wheelchair customers
Please fill out
You can also update your details through ‘Live Chat’. A green ‘Live Chat’ icon will show on the right of your screen when this service is available.
If you have changed your name, you need to update this with the Department for Work and Pensions (DWP) or Veterans UK before informing us. Once you have informed DWP or Veterans UK you can let us know by completing