Will I qualify for loss of use payments?
You might be entitled to money back if you’ve been without your vehicle and without a replacement or other way of keeping mobile. To find out more, contact our insurance provider.
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Related FAQs
My vehicle has been in an accident. What do I do?
Contact our insurance provider, Direct Line Motability (DLM), to register a claim. You can do this in your Motability Scheme online account.
How much excess do I need to pay if I have an accident?
What happens if me or my passenger is injured in an accident?
Will I get a ‘no claims’ bonus at the end of my lease?
What happens if my vehicle is not repairable after an accident?
We’ll support you with replacement travel if your vehicle has been ‘written off’. You’ll need to find, apply for and get your next vehicle within three months.
