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The Motability Scheme
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Please be aware that our Customer Contact Centre will have reduced opening hours over the Spring Bank Holiday weekend. Find out more.
If you are an existing Motability Scheme customer you can amend your details by filling in the form below.
Please select one option. Appointees and nominees are representatives of the disabled customer and can act on their behalf.
*Please enter either a Customer Reference Number (CRN) or a car registration number.
Your Customer Reference Number (CRN) is 8 digits long and can be found at the top of any letter you have received from Motability. If you don’t know your CRN, then please enter the registration number of your Motability vehicle in the next field.
Please enter your car registration in full without any spaces.
Please select at least one option below.
Please enter your new address
Enter and confirm your new telephone number below.
We will not share your details with third parties for marketing purposes.
Enter and confirm your new email address below.
Please give as many details as possible.
Motability Operations Limited is authorised and regulated by the Financial Conduct Authority under reference number 735390.Please see our Terms and Conditions for more information.