Why create an online account?
There are a host of great features available in the online account, with many more coming soon:
Save your bank details to receive any payments or refunds such as the Good Condition Bonus, or End of Contract Bonus for scooter or powered wheelchair customers, by bank transfer rather than cheque
Easily check and update personal information such as your address and contact details, saving you time and providing peace of mind that everything is up to date
Find your managing dealer’s contact details – useful if you need to get in touch with them to arrange any servicing, maintenance or repairs
View key lease dates and important Scheme documents to help you stay organised throughout your lease
Car and Wheelchair Accessible Vehicle (WAV) customers
Start your next application from home by updating your personal details and allowance information before you visit a dealership – giving the dealer more time to help you choose your next car. You can also add the details for two named drivers to your application if they hold an England, Wales or Scotland driving licence.
View, add or change named drivers during your lease and easily see the details of your insurance cover, saving you a call to RSA Motability
If you’ve recently placed an order for a car or WAV, check the progress of your application and access the PIN, ready for delivery day
We’re also continuously adding new features to the online account, so keep signing in to see what’s new.
Receive payments quickly via bank transfer – thanks to the online account
The Motability Scheme online account offers customers the flexibility to manage their lease and have greater control in keeping their information up to date. Find out more.
Sarah Alexander on setting up an online customer account
Scheme customer Sarah Alexander-Georgeson explains how she set her account up and the benefits she’s enjoying while being able to manage her lease online.