The Motability Scheme online account
Flexibly manage your lease and have more control in keeping your information up to date.
Sign in at any time to enjoy a host of features designed to save you time and give you greater freedom in looking after your lease.
The Motability Scheme online account is currently available to car and WAV customers.
Why create an online account?
There are a host of great features available in the online account, with many more coming soon:
Save your bank details to receive any payments or refunds, such as the Good Condition Bonus, by bank transfer rather than cheque
If you’ve recently placed an order, you can check the progress of your application and access the PIN, ready for delivery day
If you are an existing customer, start your next application from home by updating your personal details and allowance information before you visit a dealership – allowing the dealer to dedicate more time to helping you choose your next car (currently available for customers without an appointee)
Easily check and update personal information such as your address and contact details, saving you time and providing peace of mind that everything is up to date
Find your managing dealer’s contact details – useful if you need to get in touch with them to arrange any servicing, maintenance or repairs
View key lease dates and important Scheme documents to help you stay organised throughout your lease
What’s new in the online account – payments by bank transfer
The Motability Scheme online account offers car and WAV customers the flexibility to manage their lease and control their information. Find out what's new.
Sarah Alexander on setting up an online customer account
Scheme customer Sarah Alexander-Georgeson explains how she set her account up and the benefits she’s enjoying while being able to manage her lease online.