Your lease
The information here will help you to answer any questions you have about your car, Wheelchair Accessible Vehicle (WAV), scooter or powered wheelchair.
Wheelchair Accessible Vehicle customers
Scooter and powered wheelchair customers
The Motability Scheme online account
Flexibly manage your lease
With a Motability Scheme online account you can sign in at any time to check important details about your lease, make changes to some of your key information and save your bank details to receive any payments or refunds by bank transfer. You can also save your bank details in your account to receive any payments or refunds by bank transfer.
If you are an existing customer car or WAV customer, you can also sign in and start your application from home (only available to customers without an appointee), track the progress of your next order and access your PIN ready for delivery day.
Have a query?
We are here to answer any questions you may have with lots of ways to get in touch.
You can contact our Customer Services team or one of our Scheme partners depending on the nature of your enquiry. You may also find our FAQs helpful in answering some of the more common queries we receive.