Notification of a customer passing away

We understand it might be difficult for you to call us and let us know someone has passed away. If you need to contact us for this reason, you can use this form instead.

We'll then be in touch within three working days to discuss the next steps for ending the lease agreement and arranging the return of the car. You'll also need to contact the Department for Work and Pensions (DWP).

If you're using the Government's 'Tell Us Once' service to notify organisations like the DWP and DVLA, tick the box at the end of the form so we can make sure your drivers can continue using the vehicle until it's returned.

Your name

Your email

Your contact number

Please provide the next of kin's name, address and telephone number below.

Next of kin's name (if known)

Please provide your address below.

House name or number

House name or number is required!

Postcode

Postcode must be a valid UK postal code!

Address Line 1

Address Line 1 is required!

Address Line 2

Address Line 2 is required!

Address Line 3

Address Line 3 is required!

Town

Town is required!

County

County is required!

Postcode

Postcode is required!

Next of kin's phone number

Who should we contact about the next steps? You Next of kin Someone else

Please provide their name

Their phone number

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Notification of a customer passing away