Report misuse

Misuse of the Motability Scheme is something we take very seriously. Every report of misuse we receive is carefully assessed and, if proven, acted upon. Typical examples of misuse include:

  • Not giving the disabled person the benefit of the car
  • Driving whilst uninsured or banned
  • Using the car in a criminal act
  • Lending, sub-leasing or selling the car
  • Using the car for unauthorised business purposes, for example, as a taxi or delivery vehicle
  • Not taking proper care of the car.

You can report misuse anonymously or by giving your name in confidence, so that we can discuss it with you further if necessary.

See more ways to contact us

Please let us know your details first. This helps us confirm every report so that we can take action.

House name or number is required!
Postcode must be a valid UK postal code!
Please select an address!
Address Line 1 is required!
Address Line 2 is required!
Address Line 3 is required!
Town is required!
is required!
Post Code is required!

Please share the misuse you witnessed. Fill in as many details as you can.

Please tell us as much as you can about the address where the car is normally kept.

Please enter your car registration in upper case without any spaces.