What happens if I go into residential care?
You can continue your lease as long as you're still getting your higher rate or component mobility allowance.
You also still need to benefit from your Motability Scheme vehicle.
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Related FAQs
What happens if my allowance ends before my lease does?
The DWP will send you a renewal pack to reassess your claim.
Do I need to tell you if my medical condition changes?
You do not need to tell us about any changes, but this depends on a few things.
What happens if I'm in hospital for more than 28 days?
If you're over 18, your allowance will stop until you come out of hospital. If you're under 18, your allowance will continue.
What happens if the customer passes away?
Contact us so we can make sure your drivers can keep using the vehicle for two weeks and arrange for it to be picked up.
What happens to my payments if my allowance increases during
my lease?
Whether your increase is paid to us depends whether you’re on a variable or fixed lease.