Do you ever call Scheme customers?
Although our Customer Services team are predominantly there to answer calls from customers, there may be the odd occasion when we may need to speak with you. If this is ever the case, our advisors will always introduce themselves and explain that they are calling from Motability Operations. They will also ask you a couple of questions to verify who you are. If you have a telephone with a display you will recognise the number as our Customer Services number, 0300 456 4566.