WAV stands for Wheelchair Accessible Vehicle. This means you can travel in the vehicle while seat in your wheelchair

Frequently asked questions

Have a question? Explore answers to the questions we get asked the most.


Who can join the Scheme
Am I eligible?
Personal Independence Payment (PIP)
Joining the Scheme
How the Scheme works
What's available
Finding a dealer or supplier
Financial help and learning to drive
How you pay and what it costs
Looking after your vehicle
Ordering a car or Wheelchair Accessible Vehicle
Ordering a scooter or powered wheelchair
Getting your vehicle
What's covered
Theft and damage
Accidents and claims
Your drivers
About your vehicle
Car servicing and repairs
Wheelchair Accessible Vehicle checks and repairs
Tyre repair and replacement
Temporary replacement vehicles
Adaptations and modifications
About your lease
Fines, seizures and charges
If things change
If your allowance ends
Travelling abroad
Changing or ending your lease
Giving your vehicle back
Keeping your vehicle for longer
Payments and bonuses
End of your lease
Contacting us
Speaking to us
Complaints, appeals and misuse
Your online account
Electric cars
Range and servicing