My current car is too small, can I cancel my lease agreement or change cars?
Remember that a larger vehicle may increase running costs and affect your driving experience. There are adaptations that help with storing extra equipment without the need to change your car, for example a rooftop stowage system can help transport a manual wheelchair if you need to use your boot to store other items.
You can only cancel your lease agreement if there is a valid reason, for example, if your mobility needs have changed and the car is no longer suitable. You will be asked to pay an administration fee of up to £250. Once you return the vehicle any Advance Payment you have paid may be refunded on a pro-rata basis. You may also be eligible for a pro-rata Good Condition Bonus payment.
If you would like to discuss cancelling your agreement, please call our Customer Services team on 0300 456 4566.
Please be aware that repeated cancellations can affect your eligibility for the Motability Scheme.