My current car is too small, can I cancel my lease agreement or change cars?
Remember that a larger vehicle may increase running costs and affect your driving experience. There are adaptations that help with storing extra equipment without the need to change your car, for example a rooftop stowage system can help transport a manual wheelchair if you need to use your boot to store other items.
You can only cancel your lease agreement if there is a valid reason, for example, if your mobility needs have changed and the car is no longer suitable. You will be asked to pay an administration fee of up to £250. Once you return the vehicle any Advance Payment you have paid may be refunded on a pro-rata basis. You may also be eligible for a pro-rata Good Condition Bonus payment.
If you would like to discuss cancelling your agreement, please call our Customer Services team on 0300 456 4566 .
Please be aware that repeated cancellations can affect your eligibility for the Motability Scheme.