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    What is a manual driving licence check?

    As part of your application to lease a vehicle on the Scheme, we will check the licences of any proposed drivers with the DVLA. This is to check for any restrictions or endorsements on the licence. We will usually be able to conduct these checks automatically, but sometimes we will have to speak to the DVLA to check the details manually.

    If we are unable to check your licence automatically, your dealership will let you know. You will then need to leave permission with the DVLA for Motability Operations to check your license details. You can normally do this online on the Government’s websiteOpens in new window , otherwise you can contact the DVLA on 0300 790 6801.

    Once you have left your permission, please contact us to let us know so we can carry out the checks. We will normally complete these within 48 hours.

    Find out more about ordering and delivery

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