What is a PIN?
When you collect your vehicle you will need to enter your PIN, or 'Personal Identification Number' to confirm you accept the terms and conditions of your lease agreement. This unique number is sent to you along with your customer acceptance letter.
Entry of the PIN is like an electronic signature so, with the exception of your dealer, it is essential that you do not let anyone else use it on your behalf. You should ask your dealer to show you around your new car to make sure you're happy with it before entering your PIN.
You can also access your PIN by creating a Motability Scheme online account. Find out more about the online account here
Please note that only car or WAV customers without an appointee can create an account at this time.
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