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    What is a PIN?

    When you collect your vehicle you will need to enter your PIN, or 'Personal Identification Number' to confirm you accept the terms and conditions of your lease agreement. This unique number is sent to you along with your customer acceptance letter.

    You can also access your PIN by creating a Motability Scheme online account. You can find out more about the online account here . Please note that only car or WAV customers without an appointee can create an account at this time. Already have an account? Log in now

    Entry of the PIN is like an electronic signature so, with the exception of your dealer, it is essential that you do not let anyone else use it on your behalf. You should ask your dealer to show you around your new car to make sure you're happy with it before entering your PIN.

    What to do if you've lost your PIN .

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