WAV stands for Wheelchair Accessible Vehicle. This means you can travel in the vehicle while seat in your wheelchair

New Product Payment

This is a one-off £100 payment to help you get a brand-new scooter or powered wheelchair on the Scheme.

It’s called a New Vehicle Payment for cars and Wheelchair Accessible Vehicles (Wheelchair Accessible Vehicles).

This is not your End of Contract Payment. That's a payment you get when you reach the end of your lease. Your New Product Payment will not affect whether you’re eligible for an End of Contract Payment or how much you’ll receive.

Am I eligible for the New Product Payment?

You’ll receive this payment when you get your new product, if you order your first product before the end of 2024.


If you were already on the Scheme from 31 December 2021, you’ll be eligible for the payment whenever you get your next product.

Illustration of a stack of coins with a pound sign

Check if you’re eligible for the New Product Payment

Answer a few questions, then we’ll let you know if you’re eligible for any payments. It only takes a few minutes.

Check now

How much will I receive?

Our tool is the quickest way to find out if you’re eligible.

If you’re eligible:

  • You’ll get £100

You’ll only get this payment once, not every time you get a new product.


Get payments quicker

Add your bank details to get payments from us:

  • Go to ‘Personal details’ in your online account
  • Choose ‘Payments by bank transfer' to add your details

Or please check your details are still correct. You can easily update them in your online account if they've changed.

We usually pay this within a few weeks of you getting your new product.

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Create an account

If we do not have your bank details, we’ll send you a cheque instead, but this will take up to a month.

Related FAQs

How do I find my local scooter or powered wheelchair dealer?

You can search for a scooter or powered wheelchair dealer using our tool.

Read more

What is the End of Contract Payment?

It’s a £100 payment you’ll qualify for when you reach the end of your scooter or powered wheelchair lease.

Read more

How do I get payments and refunds?

If you’ve updated your bank details in your Motability Scheme online account, we’ll send any payments by bank transfer.

Read more